Injectables
Please read through the following items carefully. Feel free to contact us if you have any further questions.
Please be aware that we cannot go ahead with any injectable treatments if you are pregnant or breastfeeding.
If you are currently trying to conceive or undergoing any fertility treatments, we ask that you check with your specialist before going ahead.
It is also preferable, but not essential, that you stop taking any blood thinning medications and fish oils 3 days prior to your appointment. If you are taking them for medical reasons, please check with your GP prior.
We do not treat patients under the age of 18.
Do not lie flat for 4 hours after the procedure.
Do not rub the area for 4 hours – including other treatments.
If you have any facials, eyebrow appointments etc you won’t be able to go ahead for 4 hours only.
No excessive exercise and alcohol for 12-24 hours.
Do not have any active cold sores. We can’t go ahead if you do. If you are prone to them, you can ask the chemist for anti-viral treatment in the 3 day lead up to your appointment.
You can’t exercise after your appointment or the next day.
Have no dental appointments for 7 days post lip fillers.
Are not travelling on a long-haul flight for at least 10 days after your appointment.
Please check with your injector if you have any dermal treatments booked as to when you can go ahead with these.
If you have booked a consultation only, but may wish to go ahead with treatment, please be aware that more time may need to be booked and let our friendly admin staff know before you attend.
Please be aware that we cannot go ahead with dermal fillers if you have had any vaccines within 7 days.
You must also wait 7 days to have any vaccines after dermal filler.
We can treat dynamic lines, but we cannot iron out static ones.
Several treatments may be required to see a visible reduction in static lines.
The studied longevity of the products used does vary, and many factors play a role in this.
There are therapeutically recommended doses for each muscle group. The dosage will vary based on your own muscle strength.
We will recommend what’s most appropriate for your anatomy and desired outcomes.
In some cases a brow lift is possible with wrinkle relaxers, but it depends on your facial anatomy.
We cannot lift drooping lids.
We may recommend a surgical approach if this forms part of your consultation.
We have a list of providers we recommend, if this is what you may require.
Your movement will return partially around 6-8 weeks post treatment.
This does not mean treatment hasn’t lasted the expected amount of time.
Your muscles will naturally begin to move, and the effects of the product will wear off gradually.
We can re-treat safely at any point when movement returns, however it is recommended to wait 12 weeks when most, if not all the muscles, return to full movement.
We cannot create drastic changes to face shape, structure or volume in one session and we may not be able to do so in multiple sessions.
The aim is to refresh and naturally enhance your features, rather than an overhaul of your appearance.
Drastic results will require surgical intervention. We have providers we can recommend.
We cannot create lip shapes.
We can only enhance natural features and try to balance our proportions where possible.
1ml of product should not be expected to give drastic results.
We can tell you the studied longevity of a product, but how it is metabolised is highly dependent on multiple factors.
We do not administer more than 1ml of product in one session for lip volume.
We may suggest dissolving old product before administering any more, and reserve the right to refuse patients who medically require dissolving prior to more product being administered.
Swelling, bruising, asymmetry, lumps and bumps are all common side effects.
Booking a review with your practitioner is highly recommended – but we must wait a period of time before being able to administer further treatment.
Please keep in mind:
You are treating biology, not buying a product:
- every face, skin type and anatomy is different
- the same treatment can look different on two people
- results cannot be copied from someone else’s face
Results usually take time:
- The best outcomes are often built gradually
- more treatment does not always mean a better result
- small, strategic changes often age the best
There are limitations:
- we can refresh, enhance and support – but we cannot stop ageing
- Some Concerns Need Different Treatments or Medical/surgical options
- no procedure can make you look exactly like a filtered Photo
All procedures carry risks. Even common treatments can have:
- Swelling
- Bruising
- Asymmetry
- Unexpected Outcomes
- Complications
- Understanding these is part of making an informed decision.
Good results should still look like you
The goal is not perfection.
Your face has its own structure, movement and ageing pattern. The right plan should be made for you, not by a trend.
The goal is looking refreshed, balanced and confident.
Your safety comes first, and sometimes that means saying no.
Before any cosmetic procedure, we use our clinical judgement to determine whether treatment is appropriate for you.
This includes considering:
- Your medical history
- Your anatomy
- Your expectations and goals
- The risks versus benefits
- Ethical considerations
- Screening for body image concerns
- Your ability to understand the treatment, aftercare instructions, risks and consent process
A consultation is a collaboration, but it is not a transaction where a treatment is simply purchased.
While we always listen to your concerns and goals, our clinicians are responsible for deciding:
- Whether a treatment is suitable
- What approach is medically appropriate
- What can realistically be achieved
- Whether it is safe to proceed
If a requested treatment, technique or outcome is not clinically appropriate, or if expectations cannot realistically be met, we may recommend an alternative approach or decline treatment.
Our responsibility is not to perform every treatment requested. Our responsibility is to provide safe, ethical and appropriate care.
Laser and IPL
We cannot go ahead with any laser or IPL treatments if you have not previously had a consultation and/or patch test with us.
We cannot go ahead with laser or IPL treatments if you have had excessive sun exposure (ie are tanned) or if you have any fake/spray tans apparent on your skin due to the risks involved.
Booking policy
To secure your appointment, all patients are required to pay a $50 booking deposit.
This deposit is fully redeemable towards any treatment performed on the day. If you attend your consultation and decide not to proceed with treatment, your deposit will be refunded in full.
Your deposit will only be forfeited if:
- You do not attend your appointment (no-show); or
- You cancel or reschedule with less than 24 hours’ notice.
For appointments made via phone or email, a secure payment link will be sent to you. If the deposit is not received within 24 hours, our booking system will automatically release and cancel the appointment.
Thank you for understanding. This policy helps us reduce missed appointments and ensure availability for all patients.
